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  1. Gas South Help Desk: FAQ, Understanding Your Bill & Contact
  2. Natural Gas 101

Natural Gas 101

From emergencies to regulatory information – everything you need to know about natural gas.

Natural Gas Emergencies

  • Who do I call for emergencies, or if I smell gas?
  • How do I know if I have a gas leak?
  • What is carbon monoxide?
  • How do I know if I have carbon monoxide poisoning?
  • What do I do if I think I have carbon monoxide poisoning?
  • Is my meter accurate?

Georgia Natural Gas Market

  • Who is Atlanta Gas Light (AGL)?
  • What is the role of Atlanta Gas Light (AGL) in my natural gas service?
  • Is Gas South certified by the Georgia Public Service Commission?
  • Who does service work for Gas South?

Natural Gas in Florida

  • Who does Gas South offer service to in Florida?

About Gas South

  • What kind of perks does Gas South offer customers?
  • What career opportunities does Gas South have?
  • What is Gas South’s relationship with Cobb EMC?

General

  • How do I find my gas meter number?
  • What is the difference between a variable rate plan and a fixed rate plan?
  • What is the DDDC Factor and how is it calculated?
  • Are there any natural gas rebates that I can use?
  • What is a Therm? What is a Thermal Factor?

Promoted articles

  • Does Gas South offer service to residential and business customers?
  • I am moving. How do I transfer my current service to my new address?
  • Why is my bill higher this month?
  • What are your paperless billing options?
  • How do I change my last name on my account?
  • How can I get customized pricing for my business?
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