What is the monthly Customer Service Fee?

This fee is for maintaining your account, and includes the cost of generating and maintaining your bill, customer service, and other account maintenance functions. For most residential customers, the amount varies between $6.95 and $9.95 based on your credit and location, with qualified seniors receiving a discounted customer service fee of $4.95. For business customers the customer service fee varies between $6.95 and $9.99.